common The problem
What water pressure is required for the taps and showers in the EMPOLO range?
For optimum performance, a water pressure of between 1 – 5 bar is recommended for the majority of brassware in the range. Details of requirements for individual products can be found on the website, in the bathroom brochure and the Bathroom Technical Guide.
Are the toilet cisterns water saving? What water capacity will the toilet cistern hold?
In line with water regulations, the water capacity of the toilet cisterns are restricted to a maximum 6 litre flush.
What other products do I need to install a wall hung toilet pan?
A wall hung toilet pan will require a combined wall frame and cistern. Please refer to catalogue for further advice on the products available.
Which taps and waste fittings will fit my bath and basin?
There are a number of choices of taps and wastes available. Suggested compatible products for each bath and basin are listed in the Bathroom Technical Guide.
What is the benefit of a thermostatic shower compared to a non-thermostatic shower?
1. A steady temperature while showering, with no temperature fluctuations.
2. A maximum temperature, preventing any risk of possible scalding injury or water damage
Do you have product dimensions, technical drawings and fitting instructions?
Please see our website or alternatively email info@china-empolo.com for product dimensions, technical drawings and fitting instructions.
Product maintenance
How do I clean my chrome taps and showers?
Please ensure all chrome plated brassware products are cleaned regularly using a clean, soft, damp cloth only. Abrasive cleaners or detergents must not be used as they may cause surface deterioration. For best results ensured the chrome is dried with a suitable soft dry cloth. IMPORTANT: DO NOT USE CORROSIVE CHEMICALS TO CLEAN CHROME.
How do I clean my sanitary ware?
The glazed finish of your sanitary ware should be cleaned by applying a small amount of a suitable cream cleaner. Apply using a sponge or damp cloth and rinse thoroughly with clean water. Cleaners containing abrasive ingredients or materials should be avoided.
How do I clean black marks from my ceramic product?
The black marks can be caused by metal rubbing against the ceramic surface. The metal (generally stainless steel) is softer than the ceramic and is deposited onto the surface of the ceramic if it is rubbed against it. Generally cream cleaner will remove the marks.
